PRIVACY POLICY

At STUDIO SANCH, we value your privacy and are committed to protecting your personal data. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website or use our services.

This document outlines our policies regarding the collection, use, and disclosure of your personal information when you use our website and services.

1. SCOPE OF THIS POLICY

This Privacy Policy covers how STUDIO SANCH accesses, collects, stores, processes, uses, communicates, or transfers your personal data, whether in physical or electronic form. It also covers situations where authorized partners or other service providers use your personal data on our behalf.

Other policies may apply in certain cases when you use specific products or services. In such cases:

• These additional policies will be communicated to you when you use the products or services to which they apply
• These additional policies may replace this Privacy Policy, unless they explicitly reference it

This Privacy Policy does not cover products or services provided by other companies acting on their own behalf, such as when you share information through social media platforms or other online platforms operated by third parties. These third parties have their own privacy policies, and how they use the personal data you provide to them will be subject to their rules and policies, not ours.

2. WHAT PERSONAL DATA WE COLLECT

We may collect the following types of personal information:

• Identity Information: Your name, username, account login details, and password
• Contact Information: Your email address, telephone number, and postal address
• Technical Information: IP address, browser information, device information, operating system, and other technology identifiers on the devices you use to access our website
• Usage Information: How you use our website, products, and services
• Profile Information: Your preferences, feedback, survey responses, purchase history, and interests
• Marketing and Communications Information: Your preferences in receiving marketing communications from us and your communication preferences
• Financial Information: Payment information when you make purchases (note that actual payment card data is processed by our payment partners, not stored directly by us)

3. WHEN WE COLLECT YOUR PERSONAL DATA

We collect your personal data at various times, including when you:

• Create an account on our website
• Make a purchase or book an appointment
• Sign up for our newsletter
• Contact our customer service or send us inquiries
• Participate in surveys, promotions, or events we organize
• Visit our website (through cookies and similar technologies)
• Interact with us on social media
• Apply for a job or internship with us

4. HOW WE COLLECT YOUR PERSONAL DATA

We collect your personal data through various methods:

• Direct interactions: Information you provide when you fill out forms, correspond with us, or interact with our staff
• Automated technologies: When you use our website, we automatically collect technical data about your equipment, browsing actions, and patterns through cookies and similar technologies
• Third parties: We may receive information about you from various third parties such as analytics providers, advertising networks, technical service providers, and search information providers

5. WHY WE COLLECT YOUR PERSONAL DATA

We may use your personal data for the following purposes:

• To register you as a new customer
• To process and deliver your orders, including managing payments
• To manage our relationship with you, including notifying you about changes to our services or policies
• To enable you to participate in promotions, surveys, or events
• To improve our website, products, services, and customer relationships
• To provide personalized content and experiences
• To deliver relevant marketing communications about our products and services that may interest you
• To protect our business and services from fraudulent activities
• To comply with legal obligations

6. WHO WE SHARE YOUR PERSONAL DATA WITH

We may share your personal information with the following categories of recipients:

• Service Providers: Third parties who provide services on our behalf, such as payment processing, website hosting, IT support, and marketing assistance
• Business Partners: Trusted third parties with whom we collaborate to offer certain services or promotions
• Professional Advisors: Including lawyers, bankers, auditors, and insurers who provide professional services to us
• Regulatory Authorities: Government bodies, regulators, law enforcement agencies, courts, or other third parties where we believe disclosure is necessary to comply with applicable laws or regulations

We require all third parties who process your personal data on our behalf to respect the security of your data and to treat it in accordance with the law. We do not allow our third-party service providers to use your personal data for their own purposes.

7. COOKIES AND TRACKING TECHNOLOGIES

We use cookies and similar tracking technologies to track activity on our website and to hold certain information. Cookies are small text files that are stored on your device when you visit a website.

Our website uses the following types of cookies:

• Necessary Cookies: Essential cookies that enable core functionality of our website. These cookies cannot be disabled.
• Analytics Cookies: These cookies allow us to count visits and traffic sources, measure and improve the performance of our site.
• Marketing Cookies: These cookies may be set by our advertising partners to build a profile of your interests and show you relevant advertisements on other sites.
• Functional Cookies: These cookies enable enhanced functionality and personalization, such as video playback, language selection, and remembering your preferences.

You can manage your cookie preferences through our cookie consent banner. You can also set your browser to refuse all or some browser cookies, or to alert you when websites set or access cookies. If you disable or refuse cookies, please note that some parts of this website may become inaccessible or not function properly.

8. HOW WE PROTECT YOUR PERSONAL DATA

We have implemented appropriate security measures to protect your personal information from accidental loss, unauthorized access, use, alteration, and disclosure. These include:

• Using encryption for sensitive data transmission
• Implementing access controls and authentication procedures
• Regular security assessments and monitoring
• Training our staff on data protection and security practices
• Physical security measures at our facilities

While we implement safeguards designed to protect your information, no security system is impenetrable. Due to the inherent nature of the Internet, we cannot guarantee that data is absolutely safe from intrusion by others during transmission or while stored on our systems.

9. HOW LONG WE KEEP YOUR PERSONAL DATA

We will only retain your personal data for as long as necessary to fulfill the purposes for which we collected it, including for the purposes of satisfying any legal, accounting, or reporting requirements.

To determine the appropriate retention period for personal data, we consider:

• The amount, nature, and sensitivity of the personal data
• The potential risk of harm from unauthorized use or disclosure of your personal data
• The purposes for which we process your personal data
• Whether we can achieve those purposes through other means
• The applicable legal, regulatory, tax, accounting, or other requirements

In some circumstances, we may anonymize your personal data (so that it can no longer be associated with you) for research or statistical purposes, in which case we may use this information indefinitely without further notice to you.

10. YOUR RIGHTS REGARDING YOUR PERSONAL DATA

Depending on your location, you may have certain rights regarding your personal information, such as:

• Right of Access: The right to request a copy of the personal information we hold about you
• Right to Rectification: The right to request correction of any inaccurate personal information we hold about you
• Right to Erasure: The right to request that we delete your personal information (subject to certain conditions)
• Right to Restrict Processing: The right to request that we restrict the processing of your personal information
• Right to Data Portability: The right to receive a copy of your personal information in a structured, commonly used, machine-readable format
• Right to Object: The right to object to our processing of your personal information
• Right to Withdraw Consent: The right to withdraw your consent at any time where we rely on consent to process your personal information

To exercise any of these rights, please contact us using the contact details provided at the end of this Privacy Policy. We may need to request specific information from you to help us confirm your identity and ensure your right to access your personal data or to exercise any of your other rights.

11. CHILDREN'S PRIVACY

Our website and services are not intended for children under 16 years of age, and we do not knowingly collect personal information from children under 16. If you are under 16, please do not provide any personal information to us.

If we learn that we have collected personal information from a child under 16 without verification of parental consent, we will take steps to delete that information as quickly as possible. If you believe that we might have any information from or about a child under 16, please contact us immediately.

12. INTERNATIONAL TRANSFERS

We may transfer your personal data to countries outside of your country of residence, which may have different data protection laws. When we transfer your personal data internationally, we will implement appropriate safeguards to ensure that your personal information is treated securely and in accordance with this Privacy Policy and applicable data protection laws.

These safeguards may include using specific contracts approved by relevant authorities that give personal data the same protection it has in your country, or ensuring that the recipients are certified under appropriate privacy frameworks.

13. CHANGES TO THIS PRIVACY POLICY

We may update this Privacy Policy from time to time to reflect changes in our practices or legal requirements. We will notify you of any material changes by posting the new Privacy Policy on this page and, where appropriate, notify you by email or other means.

We encourage you to review this Privacy Policy periodically to stay informed about how we are protecting your information. Your continued use of our website or services after any changes to this Privacy Policy constitutes your acceptance of the revised Privacy Policy.

14. HOW TO CONTACT US

If you have any questions, concerns, or requests regarding this Privacy Policy or our privacy practices, please contact us at:

Email: [email protected]